Awesome company to deal with. JC meets or exceeds all of our expectations. The pricing is very competitive and the quality of the products are always excellent. The sales staff is the best part. They always go above and beyond to take care of us...even to the extent of placing items in their own truck to deliver to the jobs when we need something in a hurry. Their attention to detail for our engineered products is also a major plus. We rarely have any issues getting the plans through the building office. JC is an A+ company and we couldn't be more pleased with them as our major building supplier.
Jim Carpenter Co. is an asset to CBR as a trade partner. They provide quality products, competitive pricing and a knowledgeable staff to support our business.
The last year has been a great year for my business, but without our sales representative at Jim Carpenter I really don't know how I would have made it through. Excellent customer service with an emphasis on problem solving, and a yes we can attitude. Jim Carpenter exceeded all my expectations for timely delivery, knowledgeable staff, and accurate take-offs. Looking forward to next year and building the relationship further.
I wanted to take a minute to express my opinion of the quality of service I have experienced from your delivery and sales teams over the past 10 years or so. One point I want to make is that your prices are always competitive if no the best. The delivery team does a great job with on time deliveries and professional placement of materials when delivered. This means a lot to me as a builder! The sales staff has always been very helpful and accommodating. I have been dealing with my sales representative for about 4 years and she has been the best sales representative I have used in the 10 years I have been in business and the 21 years prior to that working for another company. Often my jobs are not near the lumber yards and yet I still rarely wait more than one day for delivery of items not on the original quote. The services provided for truss and floor systems are impeccable. Access to the in house designer of floor systems has saved me thousands over the years. It is like having my own engineer for few. I can’t say enough how much I appreciate your services.
I have been using Jim Carpenter company. For about 6 years now. I would have to say after being in the construction industry for over 15 years and dealing with multiple supply companies, Jim Carpenter is by far the best supplier I have ever worked with. My sales rep is one of the best. She is always prompt in any request for quotes takeoffs and deliveries. Deliveries always show up when promised and their drivers or courteous and accommodating. I have moved from a couple different companies and I always take Jim Carpenter with me.